![]() ![]() Namely CEO Larry Dunivan commented, “Recognizing the immense pressure placed on HR teams these last few years, Namely moved to rethink how we help our clients. “It is our honor to recognize Namely as they are leading by example and making real progress on improving the daily lives of so many.” “Customer service professionals and suppliers have had to make significant changes to adapt to our evolving world,” said Maria Jimenez, Chief Nominations Officer for the Business Intelligence Group. Read More: SalesTechStar Interview with Zubin Vandrevala, VP and Head of Business and Partner Development at Gr4vy The company was also named one of G2’s Best HR Products for 2022. ![]() This has been a huge pain point with other systems, now I have zero stress.”Īlready in 2022, Namely launched several new customer-centric packages that offer clients access to customizable enhanced services and HR best practices. Joelle Oland, Director of Human Resources at Locus Recruiting, shared, “I have worked with several HRIS systems throughout my HR career, and Namely’s customer service is absolutely top-notch. As part of this effort, the company introduced a reimagined approach to customer service that resulted in a significant increase in its average Net Promoter Score, Customer Satisfaction Score, and implementation Net Promoter Score. Over the last year, Namely refocused its business strategy and committed to understanding customer needs, emphasizing personalized support, and improving efficiencies and time enhancements. Read More: DigitalSelf Unveils Next-Gen Web3 Solutions At Soccerex 2022 Namely was honored in the “Transformation of the Year” category. Awards are given for superior performances in the past 12 months. The Excellence in Customer Service Awards celebrate those who are winning by supporting their customers and developing the tools to help others find success. Namely, the leading HR platform for mid-sized companies, today announced it has been named a winner in the 2022 Excellence in Customer Service Award presented by Business Intelligence Group. This collaboration gives Namely's customers greater options to strengthen their HR and identity solutions to simplify user lifecycle management and improve security.Transformed Approach Results in Increased Satisfaction, Industry Accolades In April 2019, Namely has joined the Google Cloud Partner Program as a Cloud Identity technology partner. The new service offering includes a powerful combination of Carrier Invoice Reconciliation Services, ACA Consulting, and a Healthcare Concierge that is powered by TouchCare. ![]() Namely customer service pro#Managed Benefits Pro simplifies how mid-sized businesses administer and run their employee benefits programs, saving time and money, and reducing billing errors. In April 2020, Namely introduced a new service offering, Managed Benefits Pro. Through the company's partnership with Mineral, Tell Us will be available as part of Namely's Comply Advice and Action solution. In August 2021, Namely launched an anonymous employee reporting solution with Tell Us. The Namely Connect Marketplace helps HR build bridges with IT, Talent, and Finance, to name a few departments. More importantly, with integrations, HR can layer on these partner technologies to better align with different functions across the organization. Through the Namely Connect Marketplace, customers can identify partners in recruiting, learning management, employee feedback, identity management, and many more. The clients don’t need to upgrade, and there are no upcharges. There’s only one version of Namely, and it's constantly enhanced to make it better and better. Serving more than 1,400 clients with 280,000 employees globally, the company is backed by leading investors, including Altimeter Capital, GGV Capital, Matrix Partners, Scale Venture Partners, Sequoia Capital, Tenaya Capital, and True Ventures. The Namely ecosystem includes powerful integrations with market-leading applicant tracking, identity management, ERP, compliance, E-Verify solutions, and more. Namely customer service software#Its cloud-based software brings HCM, benefits, insights, payroll, and time into a single-view platform to help modern HR teams make data-driven decisions about their people and understand what's really going on in their workforce. Namely is a HR Software company that empowers mid-sized businesses to build better workplaces. Namely Strengths, Domain Expertise, and Key Differentiators ![]()
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